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KPI software for aesthetic and cosmetic clinics

Know where your clinic stands. See what needs attention.

Set goals around the way your clinic operates. Bring live progress, shared targets, pace alerts and DappleAI support together in KPI Hub.

Goals in the working day

From a business ambition to a shared focus.

Choose what matters, give it a target and keep progress in view. Bring that shared picture into the conversations that shape what happens next.

Your metrics, at every level

Set goals around how your clinic operates.

Set a KPI using a supported business metric. Start with a template, choose a goal for your business, location or practitioner, and share live progress with the people working towards it.

  • Templates for utilisation, rebooking and more
  • Business, location and practitioner targets
  • Shared progress, with visibility based on permissions
A clinic director and colleague reviewing performance together at a laptop
New KPI
DappleAIStart with a metric. Make it your goal.

Create from a featured metric

Measure what matters to you.

Start with templates for utilisation, rebooking, retention, average visit value and productivity. Choose a metric to explore it at each level.

Average visit valueThis month
One view across your business
Average visit valueAt risk
$218of $240 target

Short of the $240 target.

Previous period on target

The right level of focus.

A business-wide goal and an individual target answer different questions. Explore the same metric for the business, a location or a practitioner.

DappleAI

A target grounded in your own performance.

DappleAI can use your historical averages and apply an uplift to help you find a starting point. Review the suggested target and choose what is appropriate for your clinic.

  • Start with your historical average
  • Apply an uplift to suggest a target
  • Review the suggestion before choosing your goal
New KPISet the goal
Whole businessPer month

What is the goal?

$229Average visit value

A starting point with DappleAI

Historical average $218

How the card will read

Average visit value$229Monthly targetRate · Per month · Business

From your average to a target.

Explore an uplift and see the suggested goal reflected in the card preview.

A clinic owner considering her work at a laptop in a sunlit office

Your judgement stays central.

An average is a starting point. Consider capacity, your team and the month ahead before choosing a goal.

Live progress, shared purpose

The same goals. A shared picture.

Keep live KPIs in view for the people working towards them. Managers and team members can follow shared progress, with visibility based on their permissions.

  • Shared KPIs for a common focus
  • The same measure, period and target
  • Access that stays in the clinic’s control
KPIsThis month
All 3Shared with me 0

Business

Average visit valueBusiness · This month$218of $240At risk
UtilisationBusiness · This month78%of 75%On target
Rebooking rate 62% of 70%

Pace alerts

Bring the goals that need attention back into view.

A push notification makes the signal visible beyond KPI Hub. Check progress while there is still time in the period, then review the outcome when it ends.

During the period

An off-pace goal is a prompt to look closer at current activity.

When the period ends

A missed target is a result to review, with the period and target kept in context.

KPI history

Understand the result. Capture the why.

Look back at the periods you hit or missed. Clinic managers and team members can review performance and add notes about what contributed to the result, so the next conversation builds on what you learned.

Two clinic colleagues reviewing information together on a supported iPad
Average visit valueTarget missed

July 2026 · Business

$218Target $240−$22

Team notes

More review visits in the mix this month. Compare the visit types before changing the goal.

Start the conversation

“What changed in our mix of visits that month?”

What to review together

Completed visits

Look at the visits behind the average.

Visit value

Compare the mix of treatments and skincare.

Alex Hoitink
“A target becomes useful when the team understands what they can influence. The conversation about the result matters as much as the number itself.”
Alex HoitinkCo-founder and Chief Executive Officer
Bring KPI results into staff reviews and development

Trust and control

Clear goals. Deliberate access.

Performance information needs context. Keep definitions and access clear, with the clinic in control of its targets.

Feature availability depends on your plan, enabled features and access permissions.

  • Encrypted storage
Explore our Trust Centre
Role-based access
KPI Hub access and individual KPI visibility can be limited to the people the clinic authorises.
Deliberate sharing
A practitioner's performance is not broadcast to the whole clinic unless an authorised owner chooses to share it.
Visible definition and scope
The metric, period, target and applicable team or location remain clear beside the result.
Your clinic chooses the target
DappleAI can suggest a starting point from your averages and an uplift. Your clinic reviews the target and decides what is appropriate.

Before you start

FAQs

Explore which KPIs fit your clinic, how targets work and what your team can see.

Which KPIs can we set for our clinic?

Set a KPI around a business metric you want to improve, or start with templates such as utilisation, rebooking, retention, average visit value and productivity. In a demo, we can work through your existing measures and the definitions that matter to your clinic.

Can we set different goals for locations and practitioners?

Yes. Set KPIs for the whole business, individual locations or practitioners, with the period and target appropriate to each goal.

Can our team see live progress?

Yes. Share live KPIs with the team members working towards them. Visibility follows your clinic's permissions, so sharing a goal does not mean giving everyone access to all business information.

What do pace alerts help us track?

Pace alerts bring attention to goals that are off pace or have missed their target. Review the period, measure and underlying activity before deciding on the next action. A demo can show how the alerts fit your team's goals.

Can DappleAI help us choose a target?

DappleAI can use your historical averages and apply an uplift to suggest a starting target. Your clinic reviews the suggestion and decides what is appropriate. A suggested target is a goal to work towards, not a forecast or a guaranteed result.

How should we read progress against a target?

Rates and averages compare directly with their targets. Accumulating totals can account for elapsed time. Read the result alongside its definition, period and scope. An early or empty period can show insufficient data and should not be treated as poor performance.

Can we review past performance and record why we hit or missed?

Yes. KPI history lets clinic managers and team members look back at performance and add notes about why a target was hit or missed. Keep the result, period and context together for your next retrospective conversation.

Can we bring our spreadsheet scorecard into KPI Hub?

Bring your current scorecard to a demo. We can compare the measures, definitions, periods and owners with KPI Hub and identify which recurring targets can be managed together in DappleOS.

Ask DappleOS

Talk through metrics, targets and team visibility for your clinic.

Or book a demo with our team