About DappleOS
Built from first-hand experience in aesthetic clinics, medicine and technology. We help specialist clinics run better and grow stronger.
Our story
Alex and Suzie Hoitink founded and grew Clear Complexions from one clinic to six. Luke Fuller and Dr Cris Quitral bring product engineering, digital-health and medical experience.
Together, they built DappleOS around the clinical, operational and commercial demands of running an aesthetic clinic.
Built with clinical experience
As co-founders and members of our clinical advisory board, Suzie and Dr Cris help turn the realities of patient care into more useful software.
Registered nurse · RN, FACN
Suzie helps connect treatment planning and everyday practitioner workflows with clearer patient journeys. Her experience in nursing and running clinics brings a practical perspective to how the product supports care.
Doctor · MBBS, BSc
Cris draws on his clinical experience to inform clinical governance and product decisions. He brings a practitioner’s perspective to the software, with a focus on supporting patient care and keeping clinical decisions with the treating practitioner.
Our vision and purpose
We build around the everyday realities of running an aesthetic clinic, connecting clinical care, team performance and business operations in one system.
Our values
We stay curious about how clinics work. We question familiar routines, test ideas and turn what we learn into practical improvements.
Clinics rely on our work every day. We take care with the details, own our mistakes and keep improving what we build.
We listen to the people using DappleOS. Their experience guides us towards software that makes everyday clinic work simpler and leaves more room for patient care.
We care about the health of a clinic and its business. We focus on useful work that helps our customers perform well and builds a stronger future for DappleOS.
We share what we know, help each other through challenges and celebrate progress. There’s room for good humour and a little fun while we do work we care about.
Our team
Clinic experience, clinical leadership, product engineering and medicine. Different disciplines, brought together by a shared belief in what clinics can achieve.
Co-founder · Chief Executive Officer
Alex brings first-hand experience in growing clinics to DappleOS strategy, infrastructure and commercial performance.
Co-founder · Chief Product Officer
Luke is an engineer and digital-health founder. He leads product architecture, drawing on more than a decade building SaaS and telehealth businesses.
Co-founder · Clinical advisory board
RN, FACN
Suzie brings nursing and clinic leadership experience to patient journeys, practitioner workflows and sustainable clinic performance.
Co-founder · Clinical advisory board
MBBS, BSc
Cris brings medical and digital-health experience to clinical governance, keeping care decisions with qualified practitioners.
Chief Operating Officer
Andrew brings 30 years in technology and digital health, turning strategy into dependable systems, teams and delivery.
Chief Technology Officer
Chris leads the engineering systems behind DappleOS, drawing on experience scaling technical teams and complex enterprise delivery.
Chief Customer Officer
Chris connects adoption, customer success and commercial strategy, drawing on nearly 15 years across SaaS, technology and telecommunications.
Chief Growth Officer
Lachlan leads growth at DappleOS, bringing focus to sales and marketing and helping more clinics discover the platform.
Our people
Our engineering, product and customer success teams work together to build the software and help clinics put it to work.
Building, maintaining and improving the technology your clinic relies on every day.
Turning clinic feedback and real workflows into practical improvements to DappleOS.
Helping your team get started, build confidence and make DappleOS part of everyday clinic life.
Our team’s favourite places in Newstead
Coffee, movement and a little fresh air around the office.
Map data © OpenStreetMap contributors · openstreetmap.org/copyright
Life at DappleOS
Newstead, Brisbane is home to our team. Coffee runs, lunch breaks and walks by the river give us plenty of reasons to step outside, catch up and come back with a fresh perspective.
We’re a mix of creatives, coders, triathletes, martial artists and devoted pet parents. Different interests bring us together: we share what we know, celebrate each other’s wins and make room for a little fun along the way.
That same curiosity shapes how we build. Our hackathons give us time to test ideas, build prototypes and learn from one another, with a shared focus on making DappleOS more useful for the clinics we support.
