# Manage by visibility, wherever your clinics are.

At one clinic, you can see what is happening by being there. Across several, small problems can multiply before they reach you. DappleOS gives cosmetic, aesthetic and laser clinic owners visibility of financial and clinical activity in one system, with records that support your compliance processes. Investigate differences, support your team and decide where to act.

For: Multi-location clinics

## See the financial and clinical picture across your clinics.

For owners and managers who can no longer oversee every clinic in person. Whether you have two locations or a larger company-owned group, bring performance, patient continuity and compliance processes into your management conversations. Separate ownership, brands or central and local settings may need the franchise and enterprise approach.

## One system. Fewer separate tools.

Separate tools for booking, marketing, consent, photos and scripting can leave locations working from different records. DappleOS brings these workflows, including injectable scripting, into one system, reducing the need to reconcile information between tools. Configure group visibility and patient access around your account structure, so each team works with the context it is authorised to see.

[Online booking](https://dappleos.com/features/online-booking)

[Marketing and follow-up](https://dappleos.com/features/intelligent-automations)

[Digital consent](https://dappleos.com/features/digital-forms)

[Clinical photos](https://dappleos.com/features/before-after-photos)

[Injectable scripting](https://dappleos.com/features/real-time-scripting)

## Connected features

- [Reporting](https://dappleos.com/features/intelligent-reporting): See where location results differ, then investigate the records behind them.

- [KPIs](https://dappleos.com/features/kpis): Give each location and practitioner a clear target to work towards.

- [Assessments](https://dappleos.com/features/assessments): Review recommendation activity to start a conversation about team support.

- [Treatment planning](https://dappleos.com/features/treatment-planning): Give the next authorised practitioner the existing plan to continue care.

- [Clinical notes](https://dappleos.com/features/clinical-notes-markings): Carry the earlier conversation and clinical reasoning into the next visit.

- [Patient app](https://dappleos.com/features/patient-app): Let patients revisit their plan through your clinic’s own branded app.

## Keep compliance processes visible across every clinic.

### The problem

As more people and locations handle medicines, prescribing requests and consent, informal checks become harder to oversee. Leaders need consistent processes and access to the records behind them.

### How DappleOS helps

#### Digital drug book

Review recorded Schedule 4 medication movements by product, batch, expiry and location. Where note-based stock updates are enabled, saved treatment use links the movement to the patient and person who recorded it. Daily balance views support reconciliation where enabled.

[Explore the digital drug book](https://dappleos.com/features/digital-drug-book)

#### Injectable scripting

Request an injectable script from the clinical note, with patient history, treatment details and consent in context. Your clinic’s configured prescribers review the request and record their decision. Issued scripts retain signature and validity details.

[Explore injectable scripting](https://dappleos.com/features/real-time-scripting)

#### Consent and clinical records

See which configured forms still need completion, then review captured answers and signatures alongside the clinical note. Keep the record of consent, treatment and follow-up available for the next authorised colleague.

[Explore forms and consent](https://dappleos.com/features/digital-forms)

### What this means for your clinic

Your authorised team can review medication and clinical records, identify questions and assign follow-up across locations, with prescribing decisions and professional responsibilities remaining with the appropriate practitioner.

## Find the location that needs a closer look.

### The problem

You cannot be at every clinic. A group sales total can hide differences in appointment capacity and performance between sites.

### How DappleOS helps

Use Reporting to compare invoice sales, appointment activity and utilisation by location and practitioner, where supported, for the same period. Open the underlying records to investigate a difference, and set separate KPI targets for the responsible team.

### What this means for your clinic

You have a clearer starting point for deciding which clinic needs attention and what to discuss with its manager.

[Explore reporting](https://dappleos.com/features/intelligent-reporting)

[Explore KPIs](https://dappleos.com/features/kpis)

## You’ve invested in treatments. See where activity differs.

### The problem

You have invested in treatments, devices and people, but recorded activity varies between clinicians and sites. Revenue alone cannot explain why.

### How DappleOS helps

The Assessments & Recommendations report shows recorded recommendation opportunities and additions to plans by clinician. Review these alongside treatment and appointment reporting, then discuss patient suitability, service availability and possible training needs with the team.

### What this means for your clinic

Agree the support to explore, then revisit the same measure. Activity alone does not establish a practitioner’s competence or confidence.

[Explore assessments](https://dappleos.com/features/assessments)

[Explore reporting](https://dappleos.com/features/intelligent-reporting)

## Keep the patient relationship across locations.

### The problem

When a patient changes practitioner or clinic, the relationship can depend on what the last person remembers rather than what the next person knows.

### How DappleOS helps

Within your shared clinic account, authorised colleagues can review authored, dated clinical notes and the existing treatment and skincare plan before the visit. Patients can also revisit the plan in your clinic’s branded patient app.

### What this means for your clinic

The next practitioner can prepare from the earlier conversation and clinical reasoning, while making their own patient-specific decisions about ongoing care.

[Explore treatment planning](https://dappleos.com/features/treatment-planning)

[Explore clinical notes](https://dappleos.com/features/clinical-notes-markings)

[Explore the patient app](https://dappleos.com/features/patient-app)

## Make compliance review part of clinical oversight.

### The problem

As sites and teams grow, informal oversight gets harder. Financial performance does not show whether clinical records need clarification or follow-up.

### How DappleOS helps

Authorised reviewers can examine completed forms and their retained answers, the recorded financial estimate in the consent form, and relevant script details and dates alongside the consultation record. Use those records to investigate the question in context.

### What this means for your clinic

Record review supports your compliance processes alongside financial oversight, with evidence to discuss and a person responsible for the follow-up.

[Explore digital forms](https://dappleos.com/features/digital-forms)

[Explore informed financial consent](https://dappleos.com/features/informed-financial-consent)

[Explore injectable scripting](https://dappleos.com/features/real-time-scripting)

## Give each manager visibility and a clear next action.

### The problem

When every question comes back to the owner, local action has to wait. Small unfinished jobs can multiply across clinics.

### How DappleOS helps

Share reports with managers using separate view, edit and drill-down permissions. Assign patient-linked tasks to a person or group with a visible status. For stock transfers, track what was sent between locations and what was actually received.

### What this means for your clinic

Local managers have useful information and named responsibilities, so you can review progress without being the handover for every task.

[Explore reporting](https://dappleos.com/features/intelligent-reporting)

[Explore stock control](https://dappleos.com/features/stock-control-ordering)

[Explore inbox and messaging](https://dappleos.com/features/inbox-messaging)

## Clear context. Appropriate control.

### Report access controls

Choose who can view, edit and drill into reports. Agree patient-record access separately for your account structure.

### Clinical judgement stays with your team

Activity can identify a question worth asking. It does not score a practitioner's competence or explain why a patient chose a particular next step.

### Clear account boundaries

Patient continuity across locations uses your shared clinic account. Separate entities, brands and group reporting are mapped to the structure your business needs.

## FAQs

### Can DappleOS replace the separate tools used across our clinics?

You can manage online booking, marketing, digital consent, clinical photos and injectable scripting in DappleOS, giving your team a common platform for these workflows. Bring your current tools and essential requirements to a demo so we can work through what can move into DappleOS and which connections you still need. Group reporting and patient access are configured around your account structure. Using one platform does not automatically merge separate businesses or give every location access to every patient record.

### How can I see where a clinic needs attention when I am not there?

Use Reporting to compare relevant location and practitioner activity for the same period, then inspect the underlying detail with the appropriate access. Financial and appointment measures show different parts of the operation; the Assessments & Recommendations report adds recorded clinical activity. Total invoice sales, money received, scheduled utilisation and bookable utilisation remain distinct, and KPI targets are managed separately. These views help you choose what to investigate and discuss with the local team.

### Can we understand why a treatment or device is used less at one clinic?

The Assessments & Recommendations report shows recorded opportunities and additions to plans by clinician. Treatment and appointment reporting adds operating context. These give you evidence to discuss with the team alongside patient suitability, availability and training needs. Activity alone does not establish competence, confidence or the cause of a difference.

### Can patients continue their care without starting again at another clinic?

Within a shared clinic account, authorised colleagues can review the earlier notes and existing plan before the patient’s next visit. This gives them the recorded clinical reasoning and relevant context from the earlier conversation, while treatment decisions remain with the practitioner. Patients can also revisit their plan in your branded patient app. Services, booking choices and permissions still apply; separate businesses need an account and access discussion.

### How does DappleOS support consistent clinical and medication processes across sites?

Use the digital drug book to review recorded medication movements, injectable scripting to manage requests with your clinic’s configured prescribers, and consent forms and clinical records to retain the context for care. Authorised colleagues can review the records their account and permissions allow, then agree who owns any follow-up. Prescribers remain responsible for reviewing requests and making prescribing decisions; your team remains responsible for its clinical and medication procedures. Account setup and access need to match your locations and ownership structure.

### How can I oversee clinical processes as we add more sites?

Make record review part of management alongside financial performance. An authorised clinical lead can inspect completed forms, the recorded financial estimate and relevant script details with the consultation record, then agree what needs clarification or follow-up. Modern versioned forms retain their template and answers; older records may use a labelled best-available template. This is record review: a current status alone does not confirm validity at an earlier treatment or determine compliance.

### Can local managers own the follow-up without seeing everything?

Share reports with users or groups and control editing and drill-down access separately. Applicable reports support location or practitioner filters. Patient-linked tasks can give the next action a named person or group and a visible status. Patient-record permissions and account boundaries are agreed separately; report access does not establish access to every patient record. Bring an owner, manager and clinician role to a demo so we can work through the access each needs.

### What if our clinics have separate owners, entities or brands?

The number of sites alone does not decide which approach fits. A company-owned group can use the multi-location approach at any size. Separate owners, brands or central and local responsibilities make account structure more important. DappleOS supports brand settings for domains, logos, patient-app presentation, booking, forms and communications; reporting, patient access and financial responsibilities are scoped separately. Explore Franchise and enterprise, then bring your structure to a demo.

## Explore another clinic story

[Franchise and enterprise](https://dappleos.com/clinics/franchise-enterprise): Explore the same management approach when ownership, brands or central and local responsibilities become more complex.

[Single-location clinics](https://dappleos.com/clinics/single-location-clinics): See how notes, assessments and plans help the team continue the patient relationship within a clinic.

## Let’s work through your clinic’s day.

Bring two locations, a performance question, a treatment or device your team has invested in, and a clinical process you want to review. We will show how to investigate the recorded activity, continue a patient’s care across sites and give the next action an owner. Include your brands and ownership structure so we can discuss the right account boundaries.

[Book a demo](https://dappleos.com/sales-call)